8: Patient and Family Partnered Care
PATIENT AND FAMILY PARTNERED CARE
Short-term: Include patients and families in evaluation of the current COVID response, and in aspects of forward planning for future pandemic surges. Recognize the value of informal caregivers in home care and long-term care, ensuring forward planning is inclusive of this group.
Long-term: Embed patient and family experience and impact evaluations in the rapid learning system. Develop federal and provincial policies to support wage subsidies for informal caregivers, as done in the UK. Established a shared accountability framework and declaration of responsibility for system planning and resource utilization between the system providers and residents.