4: Accessible Care
ACCESSIBLE CARE
Short-term: Develop or define a primary hub in each geographic area that will be accountable to delivery of care to residents in that area. Redefine “access to care” beyond same day availability to “flexible convenient scheduling that responds to urgency of need and considers patient preferences for modalities and locations of care”.
Long-term: Include access to interprofessional care providers, community agencies and specialists. Creation of a central intake referral process for services outside of primary care hubs. Consolidate into a single system navigation solution for social determinants of health and specialized care services.